Mission-Critical Recording Support

Backed by experts. Built for reliability.

For over two decades, CRS has designed, installed, and supported mission-critical recording platforms for organizations where every second and every word counts.

Creating unparalleled partnership through our service and innovation

More than just a vendor. A partner you can count on.

At Carolina Recording Systems, we’re focused on more than supporting your recording system. We build lasting partnerships through responsive service, industry experience, and innovative solutions.

What partnership looks like

Built Around You

We design and configure solutions around your organization, your infrastructure, and your operational needs.

Here When You Need Us

Our team provides 24/7 support and monitoring to keep your mission-critical recording systems running.

Expertise That Stays With You

From implementation and training to troubleshooting and system management, our in-house experts are with you beyond the initial installation.

Always Looking Ahead

We help you identify opportunities to expand what’s possible with your recording system as your organization’s needs grow.

Our Achievements

25+

Years of industry-exclusive experience

1000+

Implementations

284+

Customer sites

24/7

Dedicated remote and on-site support

Recording Solutions & more

Built for mission-critical environments, DX-Series recorder captures and securely archives resources for quick research, replay, and export.
  • 560 Total Channel Capacity
  • Linux Reliability and Stability
  • High-performance Relational Database
Get more out of your recording system. Use powerful AI tools that support your agency throughout its entire lifecycle.
  • Automated QA & Redactions
  • Transcription & Translation
  • AI-powered Search Tool
  • Training Simulations
  • Stress Exposure Monitoring
  • Cloud-based & Redundancy

Add-ons & integrations

Already a Nexlog user? Get the most out of your existing system with additional capabilities and integrations.
  • Quality Assurance & Analytics
  • CAD Data Integrations
  • Geolocation & RapidSOS

Our Territory

We proudly serve agencies across North Carolina, South Carolina, West Virginia, Virginia, Maryland, and Tennessee. We’re strategically located throughout the region to keep support close when you need it.

Testimonials

See what our customers have to say

Before CRS, we did not have a partnership with our recording solution provider. The vendor was not local, and we had to plan for critical support onsite when needed, and it wasn’t a viable relationship. CRS values and understands what it means to be a partner and demonstrates knowledge, professionalism and responsiveness

PSAP Director

Out of every vendor I have worked with over 26 years, CRS is the best. Every interaction is always very personable and professional, making me feel as if I was their only customer.

Emergency Communications Director

We’re a very happy customer of CRS with our Eventide recording solution. We’ve utilized the services of CRS about 5 years. We can count on CRS to be our partner in our house making sure our communications capabilities are up to date and are proud to have their partnership.

Deputy Director

Ready to upgrade your communication infrastructure?

Whether you’re planning a new system, replacing an existing recorder, or looking for more from the technology you already have, our team can help you determine the right path forward.

Email our team at sales@crsnc.com to get started.